Terms & conditions
Effective date: update when you publish · These terms are a starting point and do not constitute legal advice.
Agreement
By creating an account or using the Tracking application (the “Service”), you agree to these terms. If you are using the Service on behalf of an organisation, you confirm that you are authorised to bind that organisation.
The service
The Service provides tools to record and analyse personal lifestyle data (for example time spent on activities, meals and calories, goals and measures, and optionally financial transactions where that functionality is enabled). Features may vary by account, invitation, or deployment configuration.
Your account
- You must provide accurate registration information and keep your credentials confidential.
- You are responsible for activity under your account unless you report unauthorised access promptly.
- You may delete your account through in-product flows where available; some records may be retained where required by law.
Acceptable use
You agree not to:
- Use the Service unlawfully, to harass others, or to distribute malware or spam.
- Attempt to breach security, probe vulnerabilities without permission, or overload the Service.
- Scrape, resell, or exploit the Service or other users’ data without consent.
- Misrepresent your identity or affiliation.
Personal trainers & shared data
Where you invite or accept a personal trainer relationship, you choose to expose certain data to that trainer as implemented in the product. You remain responsible for invitations you send and links you accept.
AI-assisted features (third-party LLMs)
Parts of the Service use third-party large language models to (1) estimate calories from meal descriptions you provide, and (2) generate written lifestyle reviews when you ask for them on time-flow or calorie-flow screens. Depending on configuration, the LLM may be provided by Anthropic (Claude) or Alibaba (Qwen 3.5 or another Qwen model). By using those features you instruct us to send the relevant content to the applicable AI provider for processing.
- AI output is automated and may be incomplete, outdated, or wrong — especially for nutrition and health-related estimates.
- You are responsible for checking AI suggestions before saving or acting on them.
- AI reviews and calorie estimates are not medical, dietary, or professional advice.
- We may change models, providers, or limits with reasonable notice where practicable; core logging without AI should remain available.
More detail: privacy policy — third-party AI.
Availability & changes
We aim for reliable operation but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features with reasonable notice where practicable.
Disclaimer of warranties
The Service is provided “as is” without warranties of any kind, express or implied, including fitness for a particular purpose. Lifestyle, AI-generated reviews, calorie estimates, and financial insights are informational only and are not medical, nutritional, or financial advice.
Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or goodwill, arising from your use of the Service. Our aggregate liability for claims relating to the Service is limited to the amounts you paid us in the twelve months before the claim (or zero if the Service is free).
Governing law
Specify the jurisdiction that applies to your organisation (for example New Zealand or Australia) and the courts that have exclusive jurisdiction.
Contact
For legal or contractual notices, replace this paragraph with your official contact email and postal address.